Privacy Policy

Privacy Policy

Last updated: June 8, 2026

Your trust matters to me. This Privacy Policy explains what I collect, how I use it, who I share it with, and the choices you have when you visit store.ori-zia.com or purchase a reading.

By using my website or services, you agree to this Policy.

What I Collect

Information you provide

  • Contact details (name, email, billing address)
  • Date of birth (used to perform your reading)
  • Order details (items purchased, subscription status, transaction info)
  • Messages you send me (questions for your reading, support requests)
  • Person-of-interest names you submit for relationship readings

Information collected automatically ("Device Information")

  • Browser, IP address, time zone, device identifiers
  • Pages viewed, referring sites/search terms, on-site interactions
  • Cookies, pixels, web beacons, and log files

How I Use Your Information

I use your information to:

  • Fulfill orders and deliver readings (process payments, send confirmations, deliver your PDF reading by email)
  • Manage your Unlimited Readings subscription if you subscribed (you can cancel anytime at the customer account portal)
  • Communicate with you (support, reminders, updates, marketing if you consent)
  • Prevent fraud and secure the site
  • Improve the website and ads (analytics, performance measurement)

I may use reputable AI tools to help draft, translate, or quality-check communications. I limit the personal data shared with such tools, use it only for the purposes described above, and require vendors to handle data responsibly.

Legal Bases (EEA/UK)

Where applicable, I process your data based on:

  • Contract — to provide your order/reading
  • Legitimate interests — site security, fraud prevention, product improvement, limited direct marketing
  • Consent — cookies where required, email marketing
  • Legal obligation — tax, accounting

Cookies, Analytics & Ads

Cookies & similar tech

Used for site functionality, performance, analytics, personalization, and advertising.

Shopify

My store runs on Shopify. Learn how Shopify handles data: https://www.shopify.com/legal/privacy

TikTok Pixel

I use the TikTok Pixel and Events API to measure ad performance and improve campaign targeting. TikTok privacy policy: https://www.tiktok.com/legal/privacy-policy

Behavioral advertising

I may use your info to show relevant ads. Learn about targeted ads and opt-out:

Sharing Your Information

I share data with trusted service providers ("processors") only as needed to run my business — e.g., Shopify (e-commerce), Stripe / Shopify Payments (payment), Brevo (email), TikTok (advertising), analytics providers, customer support.

I may disclose information to comply with laws, respond to lawful requests (subpoena, warrant), enforce my terms, or protect rights, safety, and security.

I do not sell your personal information.

Data Retention

I keep order and account records for as long as needed to provide services and for legal/compliance purposes. I keep marketing data until you opt out or it's no longer useful. I delete or anonymize data when it's no longer required.

Your Choices & Rights

  • Email marketing: Use the unsubscribe link in any email I send.
  • Cookies/Ads: Use the opt-outs above and your browser/device settings.
  • Access / Correct / Delete / Port / Restrict / Object: Email me to exercise these rights where applicable (EEA/UK/California and other regions with similar laws).
  • Do Not Track: My site doesn't change data practices in response to DNT signals, but you can use the opt-outs listed here.

To make a request, contact solene@ori-zia.com. I may need to verify your identity.

International Transfers

Your data may be processed in the United States and other countries with different data protection laws. I use reasonable safeguards (e.g., contractual commitments) to protect your information when transferred.

Security

I use reasonable technical and organizational measures (HTTPS encryption in transit, access controls, reputable processors). No method is 100% secure, but I work to protect your data.

Children's Privacy

My site and services are not intended for people under 18. I do not knowingly collect children's personal data.

Third-Party Links

I'm not responsible for the privacy practices of third-party websites or services linked on my site. Please review their policies.

Changes to This Policy

I may update this Policy from time to time. Continued use of the site means you accept the changes.

Contact Me

Orizia
Email: solene@ori-zia.com

If you have questions, requests, or complaints about privacy, please contact me. If you're in the EEA/UK and believe your rights were violated, you may also lodge a complaint with your local data protection authority.